Hello sir/ma,
We are a company that conduct surveys and evaluate other companies. We get hired to go to other peoples companies and act like customers in order to know how the staffs are handling their services in relation to their customers. once we have a contract to do, so you would be directed to the company or outlet, and you would be given the funds you need to do the job(either purchase things or require services), after which you would write a comment on the staffs activities and give a detailed record of your experience.

What is Mystery Shopping ?
It is a service that businesses use to measure the quality of service provided by their staff. Businesses subsequently use this information to improve their service through training.

What is involved ?
Your role will be to visit shops, cafes and other service environments posing as a real customer, experience the service offered by the staff and complete a questionnaire that we provide to report on that service experience.

Do I go in disguise ?
No, most real shoppers dress as they wish but we may recommend a dress code for specific outlets, e.g. your presentation at a Builder's Merchant should be different from visiting a high profile Department Store!

What talents do I need ?
There are no specific educational qualifications but you must be confident, accurate, reliable, calm and have an excellent memory!

Do I get paid ?
Yes! Payment is per assignment and payments vary according to the complexity of the visit. Your status is that of short term contractor and as such, you have the right to accept or refuse assignments.

Am I under contract?
No. You are under no obligation to accept any individual assignment we may offer you and we do not promise to award you specific quantities of assignments. However, when you do accept an assignment, we expect shoppers to faithfully carry out that assignment under
the terms in which it is issued.

Is it a difficult job ?
Not at all. However, you MUST read the briefs carefully then follow each instruction precisely. These reports are used in the store you have visited so your report has to be truthful and accurate

Examples of details you would forward to us are

1) How long it took you to get services.
2) Smartness of the attendant
3) Customer service professionalism
4) Sometimes you might be required to upset the attendant, to see how
they react to clients when they get tensed(under pressure).
5) Poor services


And we will turn the informations over to the company executives and they would carry out their own duties in improving there services.Most companies employ our assistance when people give complaints about their services, or when they felt there are needs for them to improve their customer service. Your Identity would be kept confidential as the job stated (secret shopper) you would be paid $200 for every survey you carry out, and bonus on your transportation allowance, and funds would be given to you if you have to dine as part of the duty.

Your job will be to evaluate and comment on customer service in a wide variety of shops, stores, restaurant and services in your area.No commitment is made on this job, and you will have flexible hours as it suits you. If you are interested , you have to fill the form below ,so we can look at your distance from the locations which you have to put your service into, and your address would also be needed for your payments.

Fill the application below if interested.

First Name :
Last Name :
Phone (mobile) :
Phone (cell) :
Address :
City :
State :
Country United States
Zip Code :
Birth date :
Gender :

Warmest Regards.


915-799-0395

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